FAQs

Frequently Asked Questions (FAQs)

Q1: How long will delivery take?  
A1: Orders are processed within 1–3 business days and delivered within 4–8 business days from our USA warehouse.

Q2: Can I cancel my order?  
A2: Yes, you can cancel within 12 hours of purchase by emailing support@zenveraglobal.com.

Q3: What if I receive a damaged product?  
A3: Please contact us within 3 days of delivery with photos. We’ll replace or refund your order.

Q4: Do you offer international shipping?  
A4: Currently, we ship only within the United States.

Q5: How can I track my order?  
A5: Visit our “Track Your Order” page and enter your tracking ID.